Responsible Gaming
KANA247 wants gaming to stay what it should be — entertainment. These guidelines help you stay in control at all times.
Set Your Limits First
Decide a fixed amount and a fixed amount of time before you start. Treat that amount as the cost of entertainment, not as an investment, and stop when it is over.
Never Chase Losses
Trying to win back money you have lost is the most common way small losses become large ones. If you have had a losing session, take a break instead of increasing your stakes.
Warning Signs
Borrowing money to play, hiding your activity from family, playing to escape stress, or being unable to stop when you planned to are all signs that gaming is no longer healthy for you.
Self-Exclusion And Cooling Off
You can ask our support team to pause or permanently close your ID at any time. Message us on WhatsApp and we will action the request without asking you to justify it.
Protect Minors
Our services are for adults aged 18 and above only. Keep your ID and password private and never allow a minor to use your account or device for gaming.
Get Help
If gaming is affecting your finances, work or relationships, speak to a qualified counsellor or a professional support helpline in your area. Asking for help early makes a real difference.