Privacy Policy
This privacy policy explains how KANA247 handles the information you share with us when you request an ID, contact our support team or browse this website.
Information We Collect
When you contact us on WhatsApp to create an ID, we may collect your name, WhatsApp number and the username you would like to use. We do not ask for bank passwords, OTPs or any card PIN at any stage.
Our website may also record basic technical data such as browser type, device type and pages visited. This is used only to improve the speed and layout of the site.
How We Use Your Information
Your details are used strictly to create and support your gaming ID, verify your identity when you request a password reset, and respond to your queries on WhatsApp.
We may send you service messages about your ID. We do not sell, rent or trade your personal information to any third party for marketing purposes.
Data Security
Access to customer conversations is restricted to authorised support staff. We use reasonable technical and organisational measures to protect your data, though no method of transmission over the internet can be guaranteed to be fully secure.
Cookies
This website may use cookies to remember basic preferences and to measure traffic. You can disable cookies from your browser settings at any time without losing access to the site.
Your Rights
You may ask us to correct or delete the personal information we hold about you by writing to our support email. Requests are usually handled within 7 working days.
Changes To This Policy
We may update this policy from time to time. The latest version will always be published on this page, and continued use of our services means you accept the updated policy.